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Check the Mailing List Help
link above for advice!
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MAILING LIST HELP
We hope you have not had trouble with getting any of our emails,
but if you do, we want to provide the following advice in hopes of fixing any
issues. Please note that many Internet Service Providers, especially
AOL, and even Yahoo are often very difficult for even legitimate mailers
such as us to get through. It often requires some form of manual
intervention on your part to override their filter systems. Therefore, we
offer the following advice.
If you have additional information about your specific provider
that we can include here, please write to the webmaster and we can see about
letting others know.
Also, if the advice presented here does not solve your issue,
write to us and let us know that too (via the webmaster email address).
Click on the
 image to
return up to this index
Make sure you add the following address to your email
address book. This should be done regardless of if you
are using web-based email like G-Mail, Yahoo, one from your ISP (AOL,
Comcast, Charter, AT&T, etc.), or other mail programs that reside on your
computer directly like Microsoft Outlook, Microsoft Outlook Express, etc.
All email from our lists, regardless of which
ones you have subscribed to, will come from;
STL3ListSender@stl3.com
Please copy and paste this address into your address book by
either manually typing, or copying the address above. Please note that
the address is not one you can send mail to, it is not monitored and mail
sent to it will not receive a reply. Please use our other addresses
for correspondence.
If you use Microsoft Outlook to receive your emails you may
have a "Junk Mail" folder which Microsoft Outlook automatically filters mail
it thinks is mass email or junk mail into. If messages from us
end up in here do the following;
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Navigate to the "Junk Mail" folder
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Highlight the message by right-mouse clicking on it to
make the pop-up menu appear
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Highlight "Junk E-mail" on the pop up menu and select
the "Mark as Not Junk" option
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Check the box for the "Always trust email from
'STL3ListSender@stl3.com'?" question and click the "Okay" button
These steps will move the email back to your Inbox and
prevent email from our address from getting trapped again.
Services such as Yahoo, or others web-based email often have
"Bulk Mail", "Spam", or "Junk Mail" folders. Please check these if you
use a web-based email system. Follow your individual services process
for unmarking the emails as "Not Spam" (Yahoo has a button you can click
after opening the message from the Bulk Mail folder).
Ok... AOL is a particularly persnickety ISP and loves to
filter off email from just about anyone that isn't an AOL user practically.
So, if you use AOL, you will need to see their help pages for how to
allow email through. Much of the same advice as you see above is
there, plus some AOL specifics. Below is a link that will take you to
AOL's email Help page for unblocking mail inappropriately marked as spam.
Please note that AOL may filter off our emails even before they are
delivered into your Spam filter box by way of domain blocking unless you
tell them to allow our emails explicitly.
Click Here To Read AOL Email Help Article
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